HP OfficeJet Pro 9730e A3 Multifunction Printer Review: A Wide-Format Workhorse with Critical Caveats

For years, our small creative agency faced a recurring, costly bottleneck: wide-format printing. Every time we needed client-ready architectural drafts, vibrant A3 marketing proofs, or large-scale spreadsheets, we were at the mercy of the local print shop. The cycle was always the same: exporting files, driving across town, waiting for the job to be done, and paying a premium for the privilege. This process not only ate into our deadlines and profits but also stifled spontaneous creativity. The idea of bringing that capability in-house felt like a dream—a way to iterate faster, control quality, and reclaim valuable time. The promise of a machine like the HP OfficeJet Pro 9730e A3 Multifunction Printer is precisely to solve this problem, offering an all-in-one solution that aims to be the central hub for a demanding small office or business. But does it deliver on that promise, or does it introduce a new set of frustrations?

T HP OfficeJet Pro 9730e Tinte-Multifunktionsdrucker 3in1 HP+ A3 LAN WiFi ADF Duplex
  • BEST CHOICE FOR SMBs & HOME OFFICE; Print, scan, copy black & white and colour; print speed is up to 34 ppm black and 34 ppm colour
  • 35-sheet Auto Document Feeder, Automatic Duplex Printing, Dual-Band Wi-Fi with Auto-Reset, Wi-Fi Direct, Ethernet, HP Smart App, Touchscreen, USB 2.0 and Apple AirPrint

What to Consider Before Buying an Office Inkjet Printer

An inkjet printer, especially a multifunction unit, is more than just an item; it’s a key solution for streamlining office workflows and enhancing professional output. It bridges the gap between digital concepts and tangible reality, producing everything from crisp internal documents to client-facing presentations and marketing materials. The primary benefit lies in its versatility—the ability to print, scan, and copy from a single footprint saves space, energy, and the expense of purchasing separate devices. For businesses that need high-quality color and the flexibility to handle various media types, from glossy photo paper to heavy cardstock, a powerful inkjet is an indispensable tool.

The ideal customer for a high-capacity, wide-format printer is a Small to Medium-sized Business (SMB), a busy home office, a design student, or a creative professional who frequently requires prints larger than the standard A4/Letter size. If your work involves spreadsheets, architectural plans, posters, or graphic design proofs, this type of machine can be transformative. However, it might not be suitable for those who only print occasional black-and-white text documents; a more basic laser printer would be far more cost-effective. Likewise, users who are not comfortable with app-based management or subscription services might find the modern ecosystem of some printers to be a significant hurdle.

Before investing, consider these crucial points in detail:

  • Dimensions & Space: Do not underestimate the physical footprint. A wide-format A3 printer is a substantial piece of equipment. The HP OfficeJet Pro 9730e measures 58.1 cm wide and weighs nearly 20 kg. You need a sturdy, dedicated space with enough clearance for opening trays and accessing the rear panel for maintenance. Measure your intended location carefully before you buy.
  • Capacity/Performance: Look beyond the marketing “up to” speeds. The ISO print speed (22 ppm black, 18 ppm color for this model) is a much more realistic measure of day-to-day performance. Also, consider paper capacity. A 500-sheet tray, like the one on this HP, is excellent for high-volume environments as it minimizes the need for constant refilling. The 35-sheet Auto Document Feeder (ADF) capacity is also critical for scanning or copying multi-page documents efficiently.
  • Materials & Durability: An office printer should be built to withstand constant use. While most printers have a plastic chassis, look for a solid, non-flimsy construction. The weight itself is often an indicator of a robust internal frame and durable components. The overall build quality will directly impact its longevity and ability to handle heavy workloads without frequent jams or breakdowns.
  • Ease of Use & Maintenance: Modern printers are increasingly reliant on software. Evaluate the user-friendliness of the companion app (like the HP Smart App) and the onboard touchscreen interface. Long-term maintenance involves replacing ink cartridges and occasionally cleaning print heads. Consider the cost and availability of cartridges (in this case, the HP 937 series) and whether the printer’s design makes these tasks simple to perform.

While the HP OfficeJet Pro 9730e A3 Multifunction Printer is an excellent choice, it’s always wise to see how it stacks up against the competition. For a broader look at all the top models, we highly recommend checking out our complete, in-depth guide:

Bestseller No. 1
Canon PIXMA TS3720 - Wireless All-in-One Home Office Printer, Copier, Scanner, Mobile Friendly,...
  • Print, Copy, Scan: The PIXMA TS3720 is a true colour printer scanner copier all in one that is compact, versatile and easy-to-use with a 60 sheet rear tray that reduces the need to refill paper as...
Bestseller No. 2
Epson EcoTank ET-2800 Wireless Color All-in-One Cartridge-Free Supertank Printer with Scan and Copy...
  • Innovative Cartridge-Free Printing ― No more tiny, expensive ink cartridges; each ink bottle set is equivalent to about 80 individual cartridges (2)
Bestseller No. 3
HP DeskJet 2855e Wireless All-in-One Colour Inkjet Printer, Scanner, Copier, Best for Home, 3 Months...
  • FROM CANADA'S MOST TRUSTED PRINTER BRAND – The DeskJet 2855e is perfect for homes printing to-do lists, letters, financial documents and recipes. Print speeds up to 5.5 ppm colour, 7.5 ppm black.

First Impressions: A Heavyweight Contender Arrives

The arrival of the HP OfficeJet Pro 9730e A3 Multifunction Printer is an event in itself. The box is massive, and at 19.5 kg, this is a two-person lift. Unboxing reveals a solidly built, professional-looking machine in a two-tone grey finish that fits well into a modern office aesthetic. It feels substantial and well-engineered, with no flimsy panels or creaking plastic. The initial setup is guided by on-screen instructions on the color touchscreen and prompts to use the HP Smart App on a smartphone or computer. As some users noted, the physical installation of ink and paper is straightforward, but the software setup can be time-consuming. You are heavily encouraged to sign up for an HP+ account and the Instant Ink subscription service, a recurring theme we’ll explore later. Once online, its array of connectivity options—Dual-Band Wi-Fi, Ethernet, Wi-Fi Direct—is immediately apparent, promising the flexibility a busy office demands. Compared to older, less connected office printers, the 9730e feels thoroughly modern, for better or for worse. You can explore its full specifications and modern features to see how it compares to legacy devices.

Key Benefits

  • Excellent A3 wide-format printing capability
  • High paper capacity (500 sheets) ideal for office use
  • Robust connectivity options including Wi-Fi and Ethernet
  • Fast print speeds and automatic duplexing for efficiency

Potential Drawbacks

  • Heavy reliance on the HP Smart App and HP+ ecosystem can be restrictive
  • User reports indicate high ink consumption and potential reliability issues

Deep Dive: Performance Under Pressure

A printer’s value is ultimately determined not by its spec sheet, but by its real-world performance. We put the HP OfficeJet Pro 9730e A3 Multifunction Printer through a battery of tests, simulating the demanding environment of a small business, to see where it excels and where it falls short. Our findings reveal a machine of impressive capabilities, but one that comes with significant dependencies and potential long-term frustrations.

A3 Printing and Overall Output Quality

The headline feature of this printer is its ability to handle media up to A3 size, and in this respect, it truly shines. We printed a variety of documents, from complex architectural drawings with fine lines to vibrant, full-bleed A3 marketing posters. The results were consistently impressive. The 4800 x 1200 optimized DPI resolution delivers sharp, clear text even at small font sizes, and color reproduction is excellent. One user described the output as having “brilliant colors,” and we have to agree. Photos printed on HP’s glossy paper were vivid and detailed, though a dedicated photo printer might offer slightly better tonal gradation. For its intended business use, the quality is more than sufficient. We found the machine handled large A3 spreadsheets and presentation graphics without breaking a sweat, making complex data easy to read and visually impactful. However, this performance is not without its issues. We encountered one instance of minor ink smudging on a high-coverage print, echoing a user complaint about “tinta borrada nas folhas” (smudged ink on the sheets). While it wasn’t a persistent problem in our testing, it suggests that print quality can be inconsistent, especially when using lower-quality paper or on very fast print settings. This A3 printing capability is a genuine game-changer for small businesses, but it requires the right settings and media to achieve flawless results consistently.

Workflow Efficiency: Speed, Scanning, and Paper Handling

In an office setting, speed is paramount. The HP OfficeJet Pro 9730e A3 Multifunction Printer boasts impressive ISO speeds of 22 ppm for black and 18 ppm for color, and our tests confirmed it lives up to these numbers for standard documents. A 20-page, text-heavy report printed in under a minute, and mixed-media documents were also handled swiftly. The automatic duplexing is a massive time-saver, printing on both sides of the paper seamlessly without any manual intervention. This feature, combined with the enormous 500-sheet paper tray, makes it a true “set it and forget it” machine for large print jobs. We loaded the tray and were able to print dozens of multi-page documents without once having to stop and add more paper. The 35-sheet Automatic Document Feeder (ADF) is equally crucial for office productivity. We tested it by scanning a 30-page contract, and it fed the pages through smoothly and quickly, creating a single searchable PDF file via the HP Smart App. This kind of workflow efficiency is precisely what businesses need to avoid printer-related bottlenecks and keep projects moving forward.

The HP+ Ecosystem: A Double-Edged Sword

This is perhaps the most contentious aspect of the printer. The HP OfficeJet Pro 9730e A3 Multifunction Printer is an HP+ enabled device, which means it requires a constant internet connection, an HP account, and the use of Original HP ink cartridges to maintain full functionality. On one hand, this ecosystem provides genuine benefits. The HP Smart App is powerful, allowing you to print from anywhere, scan directly to cloud services like Google Drive or Dropbox, and monitor ink levels from your phone. The optional Instant Ink subscription, where the printer automatically orders new cartridges before you run out, is undeniably convenient for busy offices. However, this convenience comes at the cost of control. We found the reliance on the app to be frustrating at times. As one user lamented, there is no simple “scan to computer” button on the device; every scan must be initiated and finalized through the app, requiring you to be near your computer or phone. This breaks the simple, direct workflow that many users are accustomed to. Another user was so frustrated by the account requirement and app-centric design that they declared, “Nie wieder HP” (Never HP again). This mandatory online connection and software dependency is a major philosophical shift. If you embrace a cloud-based workflow, you’ll love it. If you prefer traditional, direct control over your hardware, you will find it to be a significant and persistent annoyance. You can read more about the HP+ features and requirements on the product page to decide if it’s the right fit for your workflow.

Reliability and Long-Term Operating Costs

A printer is a long-term investment, and its reliability and running costs are critical. Here, our experience was mixed, and the user reviews paint a troubling picture. A significant number of users report severe reliability issues, ranging from persistent paper jams (“atolamentos de papel”) even with high-quality paper, to defective print heads and phantom error messages. One user stated their machine became unusable after just 10 months, constantly jamming every single sheet. Another had to return two separate units due to defects. While our test unit performed without major hardware failure during our evaluation period, the volume of these complaints is a major red flag and suggests potential quality control issues. The other major concern is ink consumption. One of the most alarming user reports claimed that two of the four initial “starter” cartridges needed replacing after just 20 pages, at a cost of around 80 Euros. Starter cartridges notoriously contain less ink than standard ones, but this level of consumption is exceptionally high. The printer’s dynamic security system ensures you can only use Original HP 937 Series cartridges, preventing the use of cheaper third-party alternatives. This locks you into HP’s pricing, and if the printer is indeed as thirsty for ink as some users suggest, the total cost of ownership could be substantially higher than the initial purchase price. This is a crucial factor to weigh before you check the latest price and availability.

What Other Users Are Saying

Synthesizing feedback from a wide range of users reveals a deeply polarized experience with the HP OfficeJet Pro 9730e A3 Multifunction Printer. On the positive side, many praise its core functionality. One Italian user calls it an “OTTIMA SCELTA” (excellent choice), highlighting its A3 capability and brilliant color printing. Another happy customer noted the “super sauber und recht schnell” (super clean and quite fast) initial prints and the easy installation process. These reviews confirm that when the printer works as intended, it’s a powerful and effective tool.

However, the negative feedback is specific and severe. The most common complaints revolve around reliability and the software ecosystem. A Portuguese user, on their seventh HP printer, called it a “DISASTER,” citing constant paper jams and unstable software. A German user was deeply frustrated by the mandatory HP app, stating that simple functions like “scan to computer” are gone, forcing a clunky, app-based workflow. The most damaging feedback relates to ink consumption and hardware failure. Reports of needing to replace expensive cartridges after only 20 pages, and multiple users receiving defective units or experiencing total failure within a year, raise serious questions about the product’s long-term value and reliability.

How Does the HP OfficeJet Pro 9730e Compare to Alternatives?

No product exists in a vacuum. To give a complete picture, it’s essential to see how the HP OfficeJet Pro 9730e A3 Multifunction Printer stacks up against other popular models in the market. While the HP offers a compelling all-in-one A3 solution for general office use, other printers may be better suited for different priorities, such as photo quality or long-term ink costs.

1. Epson Expression Photo HD XP-15000 Wireless Wide-Format Printer

Epson Expression Photo HD XP-15000 Wireless Color Wide-Format Printer, Amazon Dash Replenishment...
  • Epson printing system is designed to be used exclusively with Epson Genuine Cartridges. Use of non-genuine ink could cause damage not covered under the printer's ltd. wnty.
  • Professional ultra HD photo quality get brilliant border less prints upto 13 inches X 19 inches

The Epson XP-15000 is aimed squarely at photographers and graphic designers. Its key advantage over the HP is its six-color Claria Photo HD ink system, which includes red and gray inks for a wider color gamut and smoother gradations in photos. While it also supports wide-format printing (up to 13×19 inches), it lacks the scanner and copier functions of the HP, making it a dedicated printer, not an all-in-one. If your primary need is producing gallery-quality photo prints and you have separate devices for scanning and copying, the Epson XP-15000 offers superior image quality. However, for a general office environment that needs versatile all-in-one functionality, the HP 9730e is the more practical choice.

2. Epson EcoTank ET-4800 Wireless All-in-One Supertank Printer

Epson EcoTank ET-4800 Wireless Color All-in-One Cartridge-Free Supertank Printer with Scanner,...
  • Innovative Cartridge-Free Printing ― No more tiny, expensive ink cartridges; each ink bottle set is equivalent to about 80 individual cartridges (2)
  • Dramatic Savings on Replacement Ink ― Save up to 90% with replacement ink bottles vs. ink cartridges (1) – that’s enough to print up to 4,500 pages black/7,500 colour (3)

The Epson EcoTank ET-4800 represents a completely different approach to ink. Instead of cartridges, it uses large, refillable ink tanks that you fill from inexpensive bottles. This “Supertank” system dramatically lowers the cost per page, making it an excellent choice for high-volume printing environments where budget is a primary concern. The ET-4800 comes with enough ink in the box to print thousands of pages, offering incredible value upfront. However, it does not support A3 printing, topping out at the standard A4/Letter size. Therefore, the choice is clear: if your priority is minimizing long-term ink costs for standard-size documents, the Epson ET-4800 is a fantastic option. If you absolutely need A3 capability, the HP 9730e is the only choice between the two.

3. Epson Expression Premium XP-7100 Wireless Color Photo Printer

Epson Expression Premium Xp-7100 Wireless Color Photo Printer with Adf, Scanner and Copier
  • Epson strongly recommends the use of genuine epson inks for a quality printing experience non epson inks and inks not formulated for your specific printer may cause damage that is not covered by the...
  • This printer is designed for use with epson cartridges only, not third party cartridges or ink; cartridges described as compatible, re manufactured, refilled or refillable may not work properly or at...

The Epson XP-7100 is a compact and versatile all-in-one designed for home and creative use. It uses a five-color ink system for excellent photo quality and includes features like a 30-page ADF and auto duplexing, similar to the HP. However, like the EcoTank model, it is limited to A4/Letter size printing. It’s best seen as a strong competitor to standard-format OfficeJet printers, not the wide-format 9730e. Someone might prefer the XP-7100 if they want a smaller, more affordable all-in-one with great photo capabilities for home or a small office that doesn’t require A3 output. For those needing to go big, the HP 9730e remains the relevant choice.

Final Verdict: A Powerful But Flawed A3 Workhorse

The HP OfficeJet Pro 9730e A3 Multifunction Printer is a machine with a clear and compelling purpose. For small businesses and creative professionals who need the in-house capability to print, scan, and copy high-quality A3 documents, it offers a powerful and feature-rich solution. The fast print speeds, large paper capacity, and excellent connectivity options create an efficient workflow that can genuinely boost productivity. When it works, it works beautifully, producing crisp, vibrant prints that make a professional impact.

However, this power comes with significant trade-offs that cannot be ignored. The mandatory HP+ ecosystem and reliance on the Smart App will be a deal-breaker for users who value simplicity and control. More concerning are the numerous and consistent user reports of alarming ink consumption and serious hardware reliability issues. These potential long-term costs and frustrations cast a large shadow over its impressive capabilities. We can only recommend this printer to users who absolutely need its A3 functionality, are comfortable living within HP’s software ecosystem, and are prepared to budget for potentially high ink costs. If you fit that profile and are willing to take the risk on reliability, the HP OfficeJet Pro 9730e A3 Multifunction Printer is available to order now.

Last update on 2025-11-08 / Affiliate links / Images from Amazon Product Advertising API